Who we are
Squatter® Game Promotions Pty Ltd
ABN — 56214511502
175 Hayrick Lane, Mooroolbark
VIC 3138, Australia
Contact Person — Richard Lloyd
Email — info [@] squatter.com.au
Phone — (+61) 0419 135 581
What personal data we collect and why we collect it
In order to use the Squatter® Game Promotions trade website, we may require information from you in order to provide the best service possible. We collect information about you during the checkout process on our store. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts including the details that you register with us when creating your trade account on the accounts page. Any information collected by Squatter® Game Promotions is collected via correspondence from you or your company which may be via phone, email, mail, fax or directly through our website. If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information and financial information. We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
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Who we share your data with
Any details collected from Squatter® Game Promotions customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development. The security of your personal information is important to us. Squatter® Game Promotions uses third party solutions to collect and process your sensitive information (such as credit card numbers). When you enter these on our website, the information is encrypted using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Squatter® Game Promotions may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Squatter® Game Promotions does not share any information with third parties for any unknown or unrelated uses.
How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We will retain your data until you request that we delete all information related to your account on this website (excluding the data we are obliged to keep for administrative, legal, or security purposes).
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Your data is sent to our website host and associated services (also for accounting purposes) which are required to allow us to operate this website and offer you our products and/or services. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our website.
Links on the Squatter® Game Promotions site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name trade.squatter.com.au.
How we protect your data
Squatter® Game Promotions uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Squatter® Games Promotions Pty Ltd.
What data breach procedures we have in place
If any problems arise with our web host or within our own platforms and services we will contact all Squatter® Games Promotions Customers immediately to cover the way in which we will deal with the matter and your privacy.
Feedback / Complaints / Contact
Attention: Data Protection Officer (AU/NZ)
Address: 175 Hayrick Lane — Mooroolbark VIC 3138
Telephone: +61 419 135 581
Email: info [@] squatter.com.au
We will respond to any enquiries or complaints received as soon as practicable.